10 Reasons 2019 Is The Year Of The Chat Bot Or Voice Bot – Featuring 10 INFO-GRAPHICS
This is all about communication.
The ability to convincingly communicate puts you ahead of the rest.
Automated, constantly improving, communication systems deliver great power and influence. However, are the people of planet earth ready to use these systems? Are we ready to trust chat bots?
As with any new communications channel it needs to come of age before it is trusted. Facebook Messenger, Alexa, Google Assistant, SMS and WeChat are the most widely used communication channels on the planet and we completely believe the time is now, we’ve built a business focused solely on exploiting the technology here.
Part of our role is to evangelise the benefits, we do this by being highly informed in the world of voice skills and chatbots. I.e. We do the research so you don’t have to.
Here are the top ten reasons we believe 2019 is the year of the bot and some tasty visuals to back up our chat:
Winner Takes All
Natural Language Processing
We believe the case is obvious for brands to create conversational technology to communicate and increase the experience for their customers. 2019 will bring further use cases and the commercial rewards for those brands who are maturing their knowledge of chat and voice bots. For a higher level view on the state of voice we also published ‘5 Predictions For Voice In 2019’
If you want more of this kind of info we belong to a community that helps us keep up to speed on all things voice, if you’d also like this kind of information, sign up to https://www.voice2.io/. We have to get our chatbot info elsewhere, stay tuned here or follow us on LinkedIn for those updates.