Working With Food And Grocery Delivery Businesses

Friday, May, 1st 2020

Use Voice to Grow Revenue, Improve Customer Experience, Differentiate against the Competition with a voice assistant skill..

A correctly managed voice channel can increase lifetime customer value by more deeply embedding your service into everyday routines, differentiate against your laggard competition and offer another seamless channel for customer acquisition as most smart speakers already have a payment mechanic (Amazon Pay / Google Pay) baked in.

4 Years With Alexa – Lessons Learned In Hospitality

Friday, March, 22nd 2019

My first foray into voice was with Lola Tech back in 2015 looking at proving out the ability to book an airline ticket using Alexa.  With the capability hooked into the airline API’s it was a solid use case and around the organisation we looked for other opportunities or stand alone products we could build…